Bilingual Customer Service Representative

 Education:
o High School Diploma or equivalent. An associate's/bachelor’s degree is a 
plus.

 Experience:
o Previous customer service experience is preferred but not required. 
o Experience in a call center environment is an advantage.
 Skills:
o Strong organizational skills, time management skills, and ability to multitask.
o Excellent verbal and written communication skills.
o Strong problem-solving and conflict-resolution abilities.
o Proficient in call center software and technology.
o Positive attitude and a passion for providing exceptional customer service.

Work Environment:
 This position is based in an office environment or remote, depending on company 
policies.
 Flexible working hours may be required, including evenings and weekends

***This job description outlines the primary responsibilities and qualifications for the 
Customer Service Representative position. It may be subject to change based on the 
company’s needs and priorities. ***

It is understood that your employment will be on an "at will" basis. This position with Tetra Tech is temporary and on an "as-needed" basis and will end once the project is complete.

About Tetra Tech:
Tetra Tech is a leading provider of high-end consulting and engineering services for 
projects worldwide. We combine the resources of a global, multibillion-dollar company 
with local, client-focused delivery in more than 400 locations around the world. We are 
Leading with Science® to provide sustainable and resilient solutions for our clients.
At Tetra Tech, we provide a collaborative environment that supports individual 
performance, innovation, and creativity. We are proud to offer competitive compensation 
and benefits. Learn more by visiting http://www.tetratech.com/en/benefits.
For more information on our company, please visit our website at www.tetratech.com. To 
apply, please submit your resume and cover letter on the Careers portion of our website 
at www.tetratech.com/careers.
We thank all applicants for their interest; however, only those selected for an interview will 
be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be 
an Equal Opportunity Employer. We invite resumes from all interested parties including 
women, minorities, veterans, and persons with disabilities.
Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans for 
available positions.
EOE AA M/F/Vet/Disability - No calls or agencies