Senior Trainer (Change Manager)
Position Summary:
Segue Technologies is seeking a Lead Trainer & Change Manager to own the end-to-end change management strategy and execution for a major U.S. Air Force enterprise system cutover. This is a senior role requiring the ability to operate independently, manage a content developer, and interface directly with Air Force stakeholders at multiple echelons. This is a full-time position located in San Antonio, TX. Hybrid is open to consideration within the San Antonio, TX area. This position is contingent upon contract award.
Job Duties and Responsibilities:
Develop and execute a change management and training plan from production rollout through legacy system cutover.
Manage stakeholder communication planning: identify impacted audiences, develop messaging, coordinate with unit POCs.
Oversee training content production; direct and review work from the Training Content Developer.
Coordinate with government and program stakeholders on cutover readiness milestones.
Conduct or facilitate train-the-trainer sessions and support in-person or virtual training delivery at pilot units.
Track change readiness metrics and surface risks to program leadership.
Required Skills:
Bachelor’s Degree or equivalent and 7+ years of related experience.
7-10 years change management and/or organizational training experience on enterprise system implementations.
Demonstrated experience managing stakeholders on large-scale system cutovers or migrations.
Ability to develop structured change management plans and execute against them with moderate autonomy.
Strong facilitation and communication skills across technical and non-technical audiences.
Experience producing training materials for enterprise software rollouts.
- Must hold or be able to pass a Federal Background investigation to obtain a T1 (also known as Public Trust or NACI).
Additional Desired Skills:
Air Force or DoD program experience; familiarity with USAF aircrew training community or operations.
Experience with USAF aircrew scheduling or training systems (PEX, Puckboard, G/TIMS).
Experience with Salesforce or similar enterprise platform rollouts.
Active DoD Secret Clearance (ability to obtain)
Our compensation package includes: Competitive Annual Salaries, Rewards and Recognition Program, Employee Stock Purchase Plan, Time Off with Pay (MyFlex Time) that Increases with Seniority, Life and Disability Insurance, 401K Retirement Plan with Employer Contribution, Dental, Vision, and Health Insurance, Flexible Spending Account, Tuition and Training Reimbursement.
Segue Technologies is a wholly owned subsidiary of Tetra Tech, Inc. Segue is based out of Arlington, VA, with a presence in over 14 states and DC. We support Federal and DoD organizations to develop and enhance mission-critical business systems. We provide custom software applications, solve data management problems, and support the evolution of the mobile workforce.
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