Senior I IT Analyst
The successful candidate will have:
- Bachelor’s degree in information systems, business systems, management information systems, IT management, or other IT degrees (engineering, math, and science-related degrees are acceptable substitutes)
- Eight (8) years of relevant experience in information technology services
- Strong problem-solving skills, capable of resolving technical issues independently without the need for management intervention
- Excellent communication and coordination skills to facilitate conference calls and technical meetings among subject matter experts
- Proficiency in utilizing tools and technologies such as Solarwinds, ServiceNow, Splunk, Windows, Linux, Teams, Outlook, OneNote, and Zoom; readiness to adapt to new tools as determined by the agency
- Ability to develop and follow standard operating procedures and complete ad hoc tasks and small projects with minimal supervision
- Proven experience in proactive issue identification and management, with a focus on improving service performance and reliability
- Certified: Amazon AWS Certified Solutions Architect Associate; Microsoft Certified Azure Fundamentals and SolarWinds Certified Professional. Proficiency with Python, PERL and PowerShell Development highly preferred
Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.