Receptionist and Office Support - Southbank, Melbourne

• Service excellence drives us  
• Join a supportive, collaborative, and dependable team
• Full time preferred. Part time can be catered for to meet work/life balance needs

Great team environment, variety of responsibilities, flexible work hours!

About the role


This role is a vital member of our Administration team and provides reception and administrative support to assist with the daily operations for our engineers, scientists, and project managers.

It requires strong attention to detail, organisation, and a commitment to excellence in service delivery.

This is a great opportunity for a front office professional to deliver high-quality customer service while managing reception duties and administrative responsibilities.

Your key responsibilities will include:

• Meet and greet office visitors and clients
• Answer, screen and forward incoming calls
• Manage building access cards and visitor access
• Manage outbound/inbound local, domestic and international courier bookings
• Office stationery management
• Office food and beverage catering
• Purchase Orders
• Travel and accommodation bookings
• Booking medicals for site work
• Drive local office culture: Internal event coordination – staff events, client meetings, managing logistics and catering.
• Supporting the onboarding and offboarding process
• Maintaining office appearance
• Other ad hoc administrative tasks

The role can be full time or part time (shorter hours across 5 days) to allow the successful candidate to balance work/life responsibilities.

About you

We'd love for you to have at least 12 months of experience in a similar role where you've managed a reception desk and provided administrative support in a professional environment.
 

Great time management, prioritizing, and organisational skills are key qualities we're looking for.

If you have a strong focus on customer service, delivery, and quality, along with high attention to detail, you'll fit right in!

You’ll also need: 

• Strong computer literacy in the MS Office Suite
• Excellent phone manner and communication skills
• Strong time management skills - ability to prioritise and meet deadlines
• Reliable, accountable, and detail-oriented
• Positive attitude and customer-focused
• Team player with a collaborative mindset
• Motivated and quick learner
• Professional appearance and demeanour
• Proactive and willing to go the extra mile

Please note: You must hold Australian work rights to apply for this position.

The benefits you’ll enjoy:

• Diverse Projects: Work across various sectors.
• Flexible Work: Flexible hours & work arrangements, ability to purchase additional leave - up to 8 weeks!
• Professional Growth: Training and development support.
• Recognition: Reward and recognition programs.

Other perks include:

• Employee stock purchase plan
• Paid parental leave
• Travel discounts
• Novated car leasing
• Employee assistance program

About Us

Every day, our people come together to solve complex challenges for our clients.

Tetra Tech Coffey provides high-end environmental, engineering and project management consulting services in Australia, New Zealand and Papua New Guinea.

With over 30,000 Tetra Tech colleagues across 550 offices, we deliver projects that improve lives through science, technology, and innovation.