Receptionist

Be the welcoming face of a global engineering and consultancy business.

Are you organised, approachable and ready to make a difference in a busy professional environment? At Tetra Tech, we're looking for a proactive Receptionist to join our Belfast office. You'll play a key role in keeping our workplace running smoothly, supporting colleagues and creating a great first impression for everyone who visits.

Purpose & Scope of the Role

As our Receptionist, you'll be the first point of contact for visitors, clients and colleagues at our Belfast office. You'll provide a professional, welcoming experience while ensuring reception and day-to-day office operations run efficiently.

Working closely with our administration and operations teams, you'll help maintain a well-organised workplace that enables our technical professionals to focus on delivering their projects.

Your Impact in this position

You'll be at the heart of our Belfast office, ensuring everything from visitor experiences to meeting arrangements runs seamlessly.

Your ability to anticipate needs, manage competing priorities and solve everyday challenges will make a real difference to colleagues and clients alike. You'll also have opportunities to contribute ideas, improve processes and support initiatives that enhance how we work.

5 Core Capabilities

1. Reception & Customer Experience

• Create a positive first impression by welcoming visitors and colleagues with professionalism and warmth.
• Manage incoming calls, directing enquiries efficiently and ensuring excellent service.

2. Office Coordination & Organisation

• Coordinate meeting room bookings, layouts and facilities to ensure meetings run smoothly.
• Manage catering arrangements, including dietary requirements, and support internal events.

3. Administration & Operational Support

• Process incoming and outgoing post, arrange couriers and maintain accurate records.
• Support administrative activities, including printing, binding and document preparation when required.

4. Communication & Teamwork

• Build effective working relationships across teams, supporting colleagues in a fast-paced engineering consultancy.
• Communicate clearly, prioritise requests and remain calm when managing competing demands.

5. Continuous Improvement & Adaptability

• Identify opportunities to streamline processes and improve everyday office operations.
• Embrace new technologies, support business improvement initiatives and adapt confidently to changing priorities.

Beneficial Training, Qualifications & Experience

You'll bring excellent organisational, interpersonal and customer service skills, with confidence using Microsoft 365, particularly Outlook, Word, Excel and PowerPoint.

Previous reception, switchboard, hospitality or office administration experience would be advantageous. Most importantly, you'll be a collaborative, adaptable individual who enjoys learning and taking initiative.

Working Environment

This is a permanent, part-time position based at our Belfast office, working Monday to Friday, 8am to 2pm (30 hours per week). As a key point of contact for visitors and colleagues, you'll be office-based five days a week, playing an important role in creating a welcoming, professional and well-organised workplace.