Quality Assurance Manager

Join our innovative team as a Quality Assurance Manager supporting the Tetra Tech Environmental Government Services (EGS) Operating Unit (OU). In this remote/hybrid role, you will manage and partner with Subject Matter Experts to govern and elevate our corporate and programmatic QA/QC functions. Your expertise will be pivotal in developing and maintaining QA tools, delivering impactful training materials, and maintaining overall quality compliance across all programs and market sectors within the OU.

Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.

Apply today and join the company that is Leading with Science®.

Responsibilities:  

•    Quality Assurance & Control: Lead, implement and oversee the quality control and assurance processes throughout the OU to ensure compliance with QA/QC standards. Conduct comprehensive audits and assessments to drive continuous improvement.
•    Develop and Review Technical Documentation: Create and evaluate technical documents, including quality management plans, standard operating procedures (SOPs), sampling plans, and technical reports to ensure accuracy, compliance, and alignment with regulatory requirements and quality standards.
•    Documentation & Reporting: Prepare detailed and actionable reports on QA/QC activities, including audit findings and recommendations for enhancements.
•    Training & Development: Create and present training materials designed to strengthen team understanding of QA/QC processes and standards.
•    Collaboration: Partner with diverse teams within the EGS OU to support their quality assurance needs, ensuring that all services—spanning environmental consulting, engineering, science, remediation, asset management, master planning, and IT—meet the highest standards of excellence.
•    Client Interaction: Engage with client quality assurance teams to resolve comments on documents and processes, ensuring client satisfaction and regulatory compliance.
•    Incident Tracking: Monitor quality incidents and manage corrective actions to uphold quality standards.
•    Support & Leadership: Assist operations manager, program managers, project managers, technical staff and other stakeholders with quality-related issues. Lead, direct and mentor staff in applying QA/QC requirements and troubleshooting problems as they arise.

Qualifications & Requirements:  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Included in this section are specific skills, licenses, certificates, and registrations.  

•    Certifications: Certifications from the American Society for Quality (ASQ), such as Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Quality Improvement Associate (CQIA), and Certified Quality Auditor (CQA), as well as ISO Lead Auditor and Certified Environmental Professional (CEP), are considered a plus.
•    Experience: Proven track record in quality assurance/quality control, including experience with environmental consulting and construction QA. Deep understanding of QA/QC principles and standards relevant to environmental consulting, including those set by organizations like the U.S. EPA, DOD, USACE, and ASTM.
•    Regulatory Knowledge: Strong technical knowledge of U.S. EPA and state-specific environmental regulations and guidelines including those related to sampling, analysis, and reporting.
•    Technical Expertise: Strong technical knowledge related to environmental consulting, including familiarity with environmental investigation techniques, remediation methods, and data analysis.
•    Problem-Solving Skills: Ability to identify problems, conduct root cause analysis, and develop effective corrective actions.
•    Audit and Inspection: Experience conducting environmental audits and inspections to ensure compliance with quality standards, regulatory requirements, and applicable SOPs.
•    Project Coordination: Ability to work with project managers and technical staff to support quality assurance efforts and ensure project objectives are met.
•    Training and Development: Experience in designing and delivering training programs related to quality assurance and control.
•    Technical Documentation: Skill in developing and reviewing technical documents, such as quality management plans, standard operating procedures, and sampling plans.

This position requires the candidate to be a U.S. Citizen due to the projects they will be working on.

Education & Experience:  
•    A minimum of 10 years of experience in quality assurance and/or quality control within environmental consulting with increasing levels of responsibility. Experience should include direct involvement in environmental projects, audits, sampling, and monitoring.
•    A minimum of a Bachelor’s degree in a relevant field such as Environmental Science, Environmental Engineering, Chemistry, or a related discipline. A PhD or Master’s degree in a related field is preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms, stoop, kneel, crouch, or crawl and talk or hear.  The employee must occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  Must be able to safely traverse hazardous waste sites.  Occasional lifting of boxes containing paper will be required.  

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Most work is expected to be in a clean office environment using standard office tools such as a computer, stapler, scissors, etc.  However, the Deputy QA Manager must be able to safely and independently travel via air to work operations at hazardous waste sites.  Adherence to health and safety requirements in all environments is absolutely required.

Language & Communication Skills: 
•    Excellent written and verbal communication skills for preparing reports, delivering training/presentations, and interacting with external and internal stakeholders.
•    Client Relations: Ability to interact effectively with clients to address quality-related issues and resolve comments on documentation and processes.
•    Interpersonal Skills: Ability to develop positive relationships and rapport with staff, build teams, thoughtfully listen to staff or team concerns, influence/persuade staff and teams to implement appropriate QA/QC protocol, amicably resolve conflicts, develop practical solutions, and become a sought after QA/QC resource within EGS.  Promote a positive environment where staff can bring issues forward to aid in process improvement.

At Tetra Tech, health and safety play a vital role in our success. Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state, and federal authorities.