Operations Manager, USAID/Kosovo Rule of Law, Pristina, Kosovo
Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information, please visit our website at www.msiworldwide.com.
Proposal Summary:
USAID/Kosovo is planning to fund a Rule of Law activity in Kosovo. The anticipated activity will focus on reforming justice sector institutions by enhancing public trust in Kosovo’s justice system through 1) increasing accessibility and understanding of the judicial system; 2) building citizen capacity to engage and participate in justice services; and 3) developing innovative solutions to challenges faced by justice institutions and its users. This activity will foster collaboration between civil society organizations, judges, public information officers, and court administrators to recognize and implement judicial reforms.
Position Summary:
MSI is seeking an Operations Manager to oversee and manage all operational functions, ensuring full alignment with programmatic priorities and objectives. This will be a full-time position based in Pristina, Kosovo. This position is contingent upon award
Responsibilities:
- Oversee and manage all areas of operations, including administration, human resources, logistics, procurement, grants management, security, compliance, budgeting and financial accounting, and IT.
- In collaboration with the home office, draft project-tailored manuals for procurement procedures, personnel management, and security protocols.
- Oversee grants and sub-contracts administration in compliance with MSI and USAID policies and regulations.
- Build and maintain strong working relations with key internal and external stakeholders, beneficiaries, prime and subcontractors, suppliers and partners.
- Supervise the daily financial operations of the contract, timesheet recording, reporting to the home office on the financial aspects of the project, and daily monitoring of obligations, budgets, and expenditures.
- Establish business conduct standards and procedures in compliance with MSI and USAID standards, and ensures staff are regularly trained in this area, including the establishment and use of systems and internal controls to reduce risk and exposure to vulnerabilities.
- Support safety and security of project staff and property.
- Assess the operating capacity of select grantees, draft capacity building plans, provide training and mentoring as needed, and monitor grantee progress.
- Supervise the operations team.
Qualifications:
- Bachelor’s degree in international development, finance, public administration or other relevant field. Master’s degree preferred.
- Seven (7) years of professional management experience in donor-funded project administration and backstopping, including personnel management, financial management, and grants administration. Minimum five (5) years USAID contract administration experience required.
- Demonstrated capability to communicate effectively and develop relationships with both internal (home office, COP, technical teams) and external (grantees, partners, vendors) audiences.
- Expertise in USAID acquisition rules and regulations (ADS, FAR) and USAID procurement regulations (22 CFR 228).
- Demonstrated ability to engage effectively with national and local government counterparts and civil society organizations.
- Knowledge of rule of law, human rights, or international criminal law preferred.
- Prior experience in the region; Kosovo experience preferred.
- Strong interpersonal and written/oral communication skills.
- Professional proficiency in English (reading, writing, and speaking) required. Professional proficiency in Albanian is a plus.
At MSI Tetra Tech, health and safety play a vital role in our success. MSI Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.
MSI is an equal opportunity employer that values diversity and inclusion. We strive to develop and maintain a culture that honors the perspectives and identities of our employees, our communities and those impacted by our work.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
MSI is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer.
Reasonable Accommodations:
MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech’s Disability Assistance Page.Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.
Only candidates who have been selected for an interview will be contacted. No phone calls, please.
Proposal and tender opportunity
U.S. Teams and Clients
Institutional Strengthening and Localization (International Development)