Lead Disaster Case Manager (Coffee, GA)
The Opportunity:
Tetra Tech is adding a Lead Disaster Case Manager to our Case Management team based in Douglas, GA.
Why Tetra Tech:
At Tetra Tech, we are Leading with Science to solve the world’s most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For nearly 60 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.
Your Impact:
Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential – join us to advance your career while leaving a lasting legacy.
Position Summary:
The DCMP Disaster Case Manager is responsible for providing case management services to disaster survivors and assisting them in the recovery process. This role requires up to 40 hours per week in the declared disaster area.
Essential Job Functions:
The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:
- Supervise the efforts of DCMs as a team and individually to ensure they carry out project-specific activities to meet program objectives.
- Exercise normal supervisory responsibilities with respect to subordinates, including those associated with performance appraisals, time keeping, and work assignments.
- Prepare DCM schedules to cover staffing of DCM offices, community events, and other
- in-person meetings with survivors.
- Actively ensure quality case files are maintained.
- Produce weekly reports for leadership team review.
- Deescalate or reassign sensitive cases as needed.
- Identify case management trends or issues and collaborate with other Tetra Tech leaders to find solutions.
- Coordinate and collaborate with internal and external stakeholders, including government agencies, nonprofits, and community organizations, to facilitate access to resources and services.
- Maintain accurate and confidential case files and documentation in compliance with organizational standards and regulatory requirements.
- Facilitate regular in person meetings with disaster survivors at local offices and other locations as needed at the convenience of the survivor.
- Attend community meetings both in person and virtually.
- Participating in training and professional development opportunities to enhance knowledge of disaster response and recovery strategies
Required Qualifications:
- Minimum of bachelor’s degree in related field and 2+ years of related work experience with working knowledge of case management. An additional 3 years of industry experience may be substituted for a bachelor’s degree.
- A valid Driver's License.
- Strong organizational and communication skills.
- Ability to maintain professional demeanor while assisting survivors.
- Knowledge of social services resources and support systems.
- Proficient in MS Office.
Physical Requirements:
- Must have reliable transportation (Must use your own vehicle).
- Must be able to work on site in Georgia and drive during operating hours to work in DCM offices, visit shelters, community events, conduct home visits, and other in-person assignments.
Work Environment / Environmental Factors:
Environmental factors may include but are not limited to:
- Variable weather conditions
- Outdoor work
Additional Information
- Full-time, Temporary
- Work hours are typically Monday through Friday, 8 hours per day, 5 days per week. The standard shift is 8:00 AM – 5:00 PM with a 30-minute lunch and two 15-minute breaks.
- Weekends may be occasionally required.
- This is a remote position where travel is required.
- You must submit and pass a background check; AND
- Your driving record must not indicate any of the following during the past 3 years:
a) Punitive suspension, denial, or revocation of driver's license.
b) Conviction for impaired or intoxicated driving (DWAI, DUI, DWI).
c) Conviction of reckless driving, driving with a suspended/denied/revoked
d) License, hit and run or leaving the scene.
e) Conviction of 3 or more moving violations, at fault accidents or a combination.
Life at Tetra Tech:
The perks of working at Tetra Tech include:
- Comprehensive and market-competitive benefits.
- Merit-based financial rewards.
- Flexibility and company-wide commitment to work/life balance.
- Collaborative team atmosphere that values the contributions of all employees.
- Learning and development opportunities for ongoing professional growth.
About Tetra Tech:
Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. Our 25,000 employees work together to provide clear solutions to complex problems by Leading with Science® to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.
We invite applications from all interested parties.
Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:
LinkedIn: @TetraTechCareers
X (Twitter): @TetraTechJobs