IT Service and Operations Support (FTC)
Tetra Tech Ltd is an ambitious and growing business, with IT at the heart of that growth agenda. Our IT team uses state of the art technology both in terms of infrastructure and software and have an outstanding process in place to support our global customer base. We are looking for an enthusiastic committed individual to join our energetic team.
This will be a Fixed term contract to cover Maternity leave.
This is a standard 37.5hr working week. The role will be mostly office based at our Leeds Depot.
Your Role
Your role will be to provide support to the Depot Team within the IT department, for the following:
- Ordering IT equipment, such as laptops, mobiles and peripherals.
- Taking ownership of the leaver process e.g. ensuring accounts are disabled and assets tracked
- Notifying staff of IT requirements when travelling abroad
- Communicating with the customers, confirming hardware and software requirements for new and replacement equipment.
- Booking couriers to arrange for IT equipment to be delivered to and from sites.
- Managing workload in the Tetra Tech global ticketing system.
- Maintaining records on the global asset database
Required Skills and Qualifications:
- Good skills in Word, Excel, and Outlook.
- A basic understanding of Active Directory – not essential as training will be provided.
- Excellent organisational skills and time management
- Ability to prioritise workload against the needs of the business and work under pressure.
- Excellent communication and inter-personal skills are essential to ensure effective and efficient working.
- Able to work well in a team and good co-operation with colleagues, supporting each other as necessary.
- Ability to work effectively on an individual basis.
- Determined and energetic with the ability to “make things happen”.
- Discretion due to the sensitive nature of some information.
- Ability to follow processes.
About Tetra Tech:
Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science® to provide sustainable and resilient solutions for our clients.
Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010.
We are very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance.