Customer Service Representative
Qualifications:
· High School Diploma or equivalent. An associate's/bachelor’s degree is a
plus.
· Bilingual in English/Spanish is preferred but not required.
· Previous customer service experience is preferred but not required.
· Experience in a call center environment is an advantage.
· Strong organizational skills, time management skills, and ability to multitask.
· Excellent verbal and written communication skills.
· Strong problem-solving and conflict-resolution abilities.
· Proficient in call center software and technology.
· Positive attitude and a passion for providing exceptional customer service.
· Flexible working hours may be required, including evenings and weekends
***This job description outlines the primary responsibilities and qualifications for the Customer Service Representative position. It may be subject to change based on the company’s needs and priorities. ***
It is understood that your employment will be on an "at will" basis. This position with Tetra Tech is temporary and on an "as-needed" basis and will end once the project is complete.
About Tetra Tech:
Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in 550 locations around the world. Our reputation rests on the technical expertise and talent of more than 28,000 employees who are working together to provide smart, scalable solutions for challenging projects.
Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:
LinkedIn: @TetraTechCareers
X (Twitter): @TetraTechJobs
Tetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among our core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military status, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We invite applications from all interested parties.