Business Process Optimization Expert, USAID/North Macedonia PAC Activity
Qualifications:
- Bachelor’s degree in information and communication technology, computer science, engineering, business management, or a related field is required. A master’s degree is preferred.
- A minimum of 10 years of professional experience in business process analysis or process improvement in public administration is required.
- A minimum of 5 years working on establishing, maintaining, or improving public registries is required. Experience working with UVMK systems or processes is preferred.
- Proven expertise in business process reengineering methodologies and tools is required. Experience in designing workflows that address corruption vulnerabilities is preferred.
- Demonstrated experience working with government institutions is required.
- Ability to analyze legal documents and provide actionable insights is required.
- Strong analytical, facilitation, and problem-solving skills are required.
- Excellent written and verbal communication skills are required.
- Ability to work under pressure and meet tight deadlines is required.
- Fluency in English and Macedonian is required. Fluency in Albanian is preferred.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
MSI is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer.
Reasonable Accommodations:
MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech’s Disability Assistance Page. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.
Only candidates who have been selected for an interview will be contacted. No phone calls, please.
Project Opportunity
U.S. Teams and Clients
Democracy, Rights, and Governance (International Development)
Institutional Strengthening and Localization (International Development)