Credit Controller

Join a high-performing team where your credit control expertise will directly support cash flow, reduce risk, and help keep operations running smoothly. This is an excellent opportunity for an organised, confident professional with a technical mindset to make a real impact in a supportive and collaborative environment.

Purpose & Scope of the Role
This role sits within a successful Credit Control team and focuses on managing a Sales Ledger, collecting debt to agreed terms, resolving queries, allocating cash, and supporting the reduction of DSO and aged debt. You will work across internal teams and external clients, maintaining accurate records and contributing to effective reporting, dispute management, and compliance activities.

Your Impact in this position
You will play a key part in achieving individual and team cash targets, building strong working relationships, and ensuring the timely resolution of issues. Your attention to detail, proactive approach, and ability to manage priorities will help protect cash flow and strengthen customer engagement.

5 Core Capabilities

• Cash Collection: Drive timely debt recovery through professional phone and email contact, while maintaining positive client relationships.
• Query & Dispute Resolution: Investigate, track and resolve billing issues efficiently, escalating where needed to minimise delays.
• Financial Administration: Process and allocate cash receipts accurately, manage mailboxes, and support wider credit control administration.
• Risk Awareness: Identify potential bad debt exposure early and contribute to informed decision-making through accurate reporting.
• Collaboration & Communication: Work confidently with internal and external stakeholders, sharing updates clearly and supporting team goals.

Training, Qualifications & Experience
CICM study is desirable, and educational support will be available. You’ll also bring strong Excel and Word skills, excellent communication, and experience in a busy, process-driven credit control environment. Must have experience in Business-to-Business (B2B) credit control.

Working Environment
This is a hybrid role, with regular office presence 2 – 3 days a week expected to support team collaboration and effective delivery. Flexible working may be available depending on business needs and location.