This job posting isn't available in all website languages

Mortgage Assistance Program Operations Manager

Program Management
10500001452 Requisition #

Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.

Are you ready to take the next step in your career? Do you want to do meaningful work that improves quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, energy, and international development




Tetra Tech Inc. Is currently seeking a Mortgage Assistance Operations Manager with experience on a funded program from the Treasury Department.  This homeowner assistance fund program helps homeowners when they have fallen out of financial stability because of the Covid-19 pandemic. The ideal candidate will.




  • Manage the overall operations of the statewide HAF operations.
  • Oversee staff and facilitate training.
  • Interact with clients, consultants, staff members and strategic partners to efficiently and accurately perform HAF operations to include intake, eligibility review, auditing, decisioning, fund disbursement and call center operations.
  • Manage perception by demonstrating a high-level of integrity in all relationships and actions taken on and off duty.
  • Produce reports, documents, graphs and other management tools for tracking project process. 
  • Provide ongoing communication and project management tasks for both client and company use, utilizing a variety of technology to ensure both client satisfaction and project success.
  • Monitor site safety and maintain safety awareness to ensure safe working environment.


  • Experience in managing large projects utilizing multiple consultants/staff in various locations; success being defined as projects that were completed on time and within budget, met all client and contractual requirements resulting in satisfied clients needed
  • The successful candidate should have experience with public speaking, past experience working with local, county and state government officials on disaster recovery, delivering presentations, and facilitating focus groups.  Must have excellent written and verbal communication skills, and good mathematical skills.
  • Organized with a high-level of attention to detail. 
  • Proficiency with industry-standard project management, word processing, and spreadsheet and database software preferred
  • Minimum of 5 years working experience.


About Tetra Tech:


Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science® to provide sustainable and resilient solutions for our clients.

At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting http://www.tetratech.com/en/benefits.

For more information on our company, please visit our website at www.tetratech.com. To apply, please submit your resume and cover letter on the Careers portion of our website at www.tetratech.com/careers.

 We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties including women, minorities, veterans and persons with disabilities.

Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.

EOE AA M/F/Vet/Disability - No calls or agencies

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Maitland, Florida, United States

📁 Program Management

Requisition #: 10500001451

Maitland, Florida, United States

📁 Program Management

Requisition #: 10500001450

Maitland, Florida, United States

📁 Program Management

Requisition #: 10500001453