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Operations & Maintenance Specialist for Non-Revenue Water Management Project

International Development
18800001014 Requisition #

The USAID Non-Revenue Water Management Project (NRWMP) in the West Bank, implemented by Tetra Tech International Development, is currently accepting expressions of interest from qualified candidates for an O&M Specialist.  This position will be located in the main office in Hebron.


The purpose of this project is to improve Palestinians’ access to safe, reliable, sustainable, and climate resilient water services through: 1) the development and strengthening of the institutional capacity of the Hebron, Halhul, and Dura water utilities for sustainable, reliable, and climate-resilient water delivery service; 2) the implementation of strategic infrastructure works to support the objective of the activity; 3) the design and implementation of innovative solutions to expand the use of smart water management technologies for efficient, timely, and transparent water management; and 4) the design and implementation of innovative measures and public awareness campaigns to promote effective water governance at the utility and foster social behavioral change toward more efficient and responsible water use practices and trends. This is a full-time position based in Hebron with frequent travel to Dura and Halhul.  The O&M Specialist reports to the Institutional Capacity Advisor.



* Assess the existing capacities of O&M procedures, systems, and manuals to develop capacity building initiatives for the water utilities.

* Provide support for water production and distribution systems and management processes.

* Strengthen the O&M capacity of water utilities in preparation for transfer of targeted infrastructure.

* Supports water utilities to each do-develop O&M plans, water quality management policies, and contingency/emergency policies.

* Update O&M plans and asset registries in line with project support.

* Review O&M manuals for upgraded infrastructure and build capacity and systems of utilities to implement SOPs, checklists, and other systems for efficient operations of the systems.

* Coordinate O&M trainings provided by contractors and STTA with contributions to sessions as needed.

* Facilitate relevant trainings and/or workshops for partners and stakeholders.

* Oversee operationalization of district metering areas (DMAs).

* Provide technical support to GIS/SCADA Specialist in the development of SCADA systems and provide mentorship for interns.

* Integrate capacity strengthening efforts for the utilities into implementation of all aspects of programming, utilizing a co-design and co-implementation methodology.

* Develop and contribute to success stories and document lessons learned.

* Perform other tasks defined by the Institutional Support Advisor.


* Bachelor’s degree or higher in operations management or other related disciplines.

* Must have at least seven (7) years of professional experience working on O&M projects in developing countries.

* Must have demonstrated knowledge of water utilities in the West Bank and experience facilitating trainings and workshops.

* A demonstrated track record of progressively responsible experience providing leadership to donor projects with similar complexity.

* Proven leadership, organizational, and writing skills.

* Professional fluency in Arabic and proficiency in English is required.

*Qualified applicants from Palestine highly encouraged to apply

To be considered, please submit the following:

* Cover Letter

* CV

Please indicate where you saw Tetra Tech’s IDS ad posted.

Please ensure that only the requested documents noted above are submitted. Only candidates who have been selected for an interview will be contacted. No phone calls, please.

Tetra Tech International Development is committed to safeguarding and technical excellence in equality and social inclusion. Our team of dedicated Gender, Youth, and Social Inclusion (GYSI) advisers work closely with our staff and partners to share international norms and best practices to improve the livelihoods of the world’s most marginalized groups. Tetra Tech International Development is especially interested in candidates that can contribute to our Diversity, Equity, and Inclusion (DEI) initiatives that aim to expand inclusion and an authentic sense of belonging to all our staff regardless of background.

Reasonable Accommodations:

We are dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech’s Disability Assistance Page or contact our Global Talent Operations team. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.


Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees — 27,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. We are an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans employer.

Project opportunity

U.S. Teams and Clients 

Water Security and Sanitation (International Development)

ARD 188

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Tetra Tech is leading global provider of international development services around the world. From our home offices in Australia, Europe and the United Kingdom, and the United States, and with the expertise of our staff working on the ground in more than 100 countries, we support hundreds of projects each year. Our people are driven, brilliant, and committed to creating sustainable and impactful progress in the countries we work and for the clients and communities we serve.

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